Terms of Use
Please note that the following terms and conditions apply to the use and transactions of products and services provided by the website ANSHINKAGU (hereinafter referred to as "this website") operated by ANSHINKAGU (hereinafter referred to as "our company") via telephone or fax, as well as the use and transactions of products and services provided by our company through agents (hereinafter referred to as "this service"). Customer information will be handled in accordance with the privacy policy.
Article 1 User Registration Application Procedure
Those who wish to use this service can apply for registration by filling in and submitting the required information on the new registration screen on this website.
Article 2 Website Membership Registration
- When you register as a member on this website, you will be required to register various details, such as the required information for user registration, the name of the person wishing to use the website, a password, an email address, a telephone number, and whether or not you consent to receiving advertising emails (hereinafter referred to as "Website User Registration").
2. Please enter and submit the required information on the registration screen on this website, then fill in and submit or send the website user registration information.
(1) When you register to use this website via the registration screen on this website, a reply email stating that your website registration has been completed will be sent to the email address you registered on this website when you registered to use this website (hereinafter referred to as the "registered email address").
3. On this website, you can make simultaneous applications and orders (hereinafter referred to as "simultaneous orders"). In the case of simultaneous orders, the order will be processed once user registration and website user registration are completed. In such cases, quotations will be issued in order of the order time.
4. Members can log in to this website by entering their login email address and password, and after logging in, can use some of the functions of this website (viewing My Page, obtaining campaign information, etc.).
5. Membership information registered on the website is valid for a lifetime. However, membership information registered by phone or fax is valid for three months. We recommend that you register on this website.
Article 3: Membership registration by telephone or fax order
1. We will register (hereinafter referred to as "User Registration") the name or company name, address, telephone number or facsimile number, person in charge, email address, and other specified information (hereinafter referred to as "Registration Information") of the person who wishes to use the service, and will consider the registration to be complete upon completion of the registration, after which we will issue an inquiry number and quotation (invoice). Please note that registration for a toll-free number and multiple registrations for the same combination of telephone number and email address are not permitted. Please note that even if you apply, we may refuse your registration based on our standards.
2. The validity period of the customer information provided is three months. However, if the customer is deemed to still be eligible according to the criteria specified by our company at the time of expiration of the validity period, the validity period will be automatically renewed for another three months, and the same will apply thereafter.
3. In these Terms and Conditions, a user of this service (hereinafter referred to as "Customer") is a person who has completed user registration and whose user registration is valid. Please note that website user registration is required in order to use this website. Customers who have only completed user registration but not website user registration cannot use this website (customers who have only completed user registration are hereinafter referred to as "Telephone/Fax Users").
4. During the validity period of your user registration, you guarantee that you (including the delivery address of the product, etc., specified by you) and your affiliated companies and related parties are not gangsters, gang members, companies or related parties of gangsters, corporate racketeers, or other anti-social forces, and you agree in advance that if you violate this or there is any possibility that you may violate it, your user registration will be cancelled immediately without notice from our company, and any orders for products, etc. that have already been placed will be cancelled. You will be responsible for any related costs incurred due to the cancellation of your order for your own convenience.
5. If there are no or almost no orders from a customer for a certain period of time, we may cancel your account or disable your order processing in accordance with our standards.
Article 4: Usage Guide, etc.
The latest version of the User Guide applies to transactions of products, etc. The User Guide may be subject to change within reasonable limits based on social conditions, etc., so please always check the latest version of the User Guide before using the service.
Article 5: Types of Services
1. Customers can purchase designated products (hereinafter referred to as "Products") or receive designated services (hereinafter referred to as "Services").
2. The areas in which the products can be delivered or the services can be provided as specified in the preceding paragraph are within Japan. However, this does not include remote islands other than the main island of Okinawa and some mountainous areas. In addition, there are areas in which some products or services, such as directly shipped products, cannot be delivered or provided.
3. Some products and services, such as customized products, are not available on this website.
4. Regarding the ordering service for other products, there may be cases where we are unable to order the product you have requested.
5. When you apply for user registration or register to use the website, we may send you emails or facsimiles to inform you of information on bargain products and campaigns handled by our company, or to advertise products and services advertised by businesses other than our company, to the email address you registered. Please note that you may stop receiving emails or facsimiles with information on campaigns, etc., at your request.
Article 6 How to order products
1. Customers (excluding telephone and fax users) will be required to enter the necessary information on the screen of this website and apply for the types of products or services (hereinafter collectively referred to as "Products, etc.") set forth in the preceding article. When applying for Products, etc., you will be required to enter your login email address and password (except when ordering simultaneously).
2. Orders made on this website using your login email address and password are deemed by our company to be a valid expression of intent by the customer and are considered to be legitimate orders. In the case of simultaneous orders, our company will consider the completion of simultaneous applications and orders to be a valid expression of intent by the customer and will consider the order to be legitimate.
3. An order placed by a customer in a single application process may be divided into multiple orders depending on the type of products and services ordered. In the case of multiple orders, the term "order" in these Terms and Conditions shall refer to each of the orders.
4. Customers may also place orders by facsimile in accordance with the following paragraphs (hereinafter referred to as "Fax Orders").
①Please fill in the necessary information on our designated order sheet and send it to our designated facsimile number. Please note that depending on your facsimile model or line environment, there may be a time lag between the time you send your order sheet and the time we receive it. In this case, the time we receive it will be considered the time of your order.
② For orders by fax, orders received in one communication will be considered as one order. However, even if an order is made in a single communication, it may be treated as multiple orders depending on the type of products and services ordered. In the case of multiple orders, "order" in this agreement shall refer to each order.
5. You acknowledge in advance that due to special circumstances such as natural disasters or the inability to receive products for a long period of time, we may be unable to accept your order, may be unable to deliver the products that we have ordered, or may have to cancel your order.
6. When a customer places an order, if the information provided to us includes personal information of the customer's employees, etc., the customer must notify the individual in question in advance and obtain their consent to providing the personal information to us. Furthermore, we will treat all information provided to us by the customer as having been lawfully obtained by the customer in accordance with various laws, regulations, guidelines, etc.
Article 7 Required Time
1. How many days will it take for the product you ordered to be delivered?
Shipping by sea: 20-30 business days (excluding weekends and holidays, and excluding national holidays and special holidays if necessary)
2. Time-specified delivery service is not available.
3. You acknowledge in advance that if there are any errors or input errors in the order details or required items at the time of ordering, or if there are changes to the registered information but the change registration has not been completed, and therefore we are unable to process the order normally, or if we are unable to deliver the product by the scheduled date described in "Delivery Information" due to transportation reasons such as traffic conditions, the year-end and New Year holidays, midyear holidays, summer holidays, bad weather, or other circumstances. You agree to order the product, etc., assuming such circumstances.
4. Regarding back-ordered items, bulk orders, out-of-stock items, and items for which estimates are required, we will contact you separately to inform you of the delivery date.
5. For back-ordered items, depending on the content of your request, we may not be able to respond to you by the specified date and time regarding delivery date, price, etc.
Article 8 Delivery of Products, etc.
1. Delivery of the products, etc. listed on the delivery slip shall be considered complete when the products are delivered to the product delivery address of the registered customer (including delivery to the product delivery address, if a separate receiving point is provided for the delivery of the products, and for some products, dropping the products in a mailbox (mailbox, newspaper box, etc. excluding private mailboxes) at the product delivery address).
2. Even if the address of the delivery address is the same as registered, if the store name or company name of the delivery address cannot be confirmed from the exterior of the building or from the nameplate, we may not be able to deliver the product.
3. In principle, delivery shall take place within the exclusive area of the building of the product delivery address, and if the product is delivered outside the exclusive area of the building or to a location other than the registered location (excluding cases where it can be confirmed from the exterior of the building that the store name or company name of the product delivery address is the same), we may need to verify the identity of the recipient (such as by having them present a driver's license, passport, etc., and taking note of their address, name, registration number, etc.).
4. Customers can request to "change the delivery address" when placing an order. In that case, please contact our customer support (chat support), general reception email ( support@metamalljp.com ), phone, or fax .
5. If we are unable to confirm that you are at home when the product is delivered, please contact the delivery company commissioned by our company.
6. If you agree to the confirmation items specified by our company and use the "non-face-to-face collection service (delivery to a designated location)," delivery of the products, etc. will be completed when the products are left at the location designated by you in the service (the delivery company may confirm the designated location when delivering the products). Details of the service conditions are as stated in the confirmation items and the usage guide.
7. For directly shipped items, delivery arrangements will be made by the shipper, so delivery conditions may differ from those set forth in this article. Therefore, if you wish to have the item delivered under the conditions set forth in paragraphs 1 and the preceding paragraph, you may be required to pay additional shipping fees, etc.
Article 9 Consumption tax, shipping charges, etc.
1. Prices of products, etc., and shipping fees displayed in the catalog on this website are inclusive of tax unless otherwise specified.
2. In the following cases, you will be required to pay additional shipping fees in addition to the product price or basic shipping fee.
(1) If you use the assembly/installation service (Article 25), you will be required to pay the assembly/installation fees published on this website or in our catalogue for each Product.
(2) Additional shipping charges will apply if any of the following conditions apply:
①When shipping to remote areas (Hokkaido, Kyushu, Okinawa, remote islands, etc.)
② When delivery is required in special circumstances, such as special entrances, routes, protection, vehicle height restrictions (3.3 meters or less), downtown areas, shopping malls, construction sites, etc.
3) When it is difficult to transport by truck
④ When stair lifting is required
⑤For delivery of large or heavy items (over 2m) such as finished products
⑥Delivery to individuals
⑦Other deliveries
(3) The delivery method will be delivery to the doorstep or to the vehicle. If delivery is required, delivery fees will be incurred. For details, please contact the shipping company.
Article 10 Payment
1. Regarding payment terms for product charges and shipping fees, etc.
In principle, orders placed on the website will be subject to one of the following conditions, and customers will be asked to select one of them in advance.
Payment by telephone or fax is accepted except for credit card and online payment methods.
(1) Payment by bank transfer
(2) Credit card payment
Billing deadlines and withdrawal dates vary depending on the card company.
*Accepted cards: VISA, Mastercard, American Express, JCB
*Debit cards and prepaid cards cannot be used.
Please note that the following items (i) to (v) fall under (2).
(i) In order to prevent fraudulent use of credit cards, please be sure to agree to the following before using a corporate card.
A. The information that you have provided to us under Articles 2 and 3 (including any changes to your information) and the information that you have provided to us when purchasing Products, etc. (collectively, "Customer Information") may be provided to the credit card company with which you have a contract ("Contracting Company").
The contracting company may provide the customer information provided by our company under item (a) to the credit card issuer (hereinafter referred to as the "Issuer").
The contracted company will compare the customer information provided by the Company under (a) with the information about the customer held by the contracted company and will notify the Company of the results.
The issuing company will compare the customer information provided by the contracted company in (a) to the issuing company with the customer information it holds, and the issuing company will respond to the contracted company with the results of that response, which the contracted company will then respond to our company.
(v) We may contact ordering personnel and your employees to respond to inquiries about payments by corporate card or to contact you regarding corporate card payments.
2. If you wish to change the payment terms set forth in the preceding paragraph, please contact us via our customer support (chat support), general reception email ( support@metamalljp.com ), telephone, or fax. In this case, you agree in advance that it may take several days for the changed payment terms to be applied.
3. Please pay the product usage fee and shipping fee within one month as stated on the quotation (invoice). Once you have completed the payment, please contact our customer support (chat support), general reception email ( support@metamalljp.com ), phone, or fax. Once payment is confirmed, we will complete the shipping procedure. However, if there are separate regulations for assembly and installation services, etc., those regulations will apply.
Article 11 Refusal to accept goods, etc.
1. If the customer does not accept the delivery of the product, or if the product cannot be delivered to the delivery address due to other reasons, please contact us via our customer support (chat support), general reception email ( support@metamalljp.com ), telephone, or fax. In this case, the product storage fee, redelivery fee, and other fees will all follow the rules of the delivery company commissioned by our company.
2. If the customer does not collect the goods within the period specified in the preceding paragraph, the sales contract will be deemed to have been cancelled by the customer. In this case, the Company will be relieved of the obligation to deliver the said goods, etc., and will charge the customer an amount equivalent to the goods, etc. as a penalty in addition to the storage fee specified in the preceding paragraph.
Article 12 Damages and Disclaimer
1. In the event of delays in delivery of products or the inability to deliver products due to natural disasters, the establishment or repeal of laws and regulations, terrorism, major traffic restrictions, suspension of public services, traffic accidents, dispositions based on the exercise of public authority, accidents involving transportation means, labor disputes, suspension of business of subcontractors, or other circumstances beyond the control of our company or agents, we will promptly notify the customer. Furthermore, even if the customer suffers damage as a result of this, our company and agents shall not be liable for any compensation.
2. If a customer incurs personal injury or property damage due to the negligence of a delivery person or delivery company during the delivery of products, etc. to the destination, the Company will compensate the customer within the range of the actual damages that would normally result from the negligence. However, the customer cannot claim damages directly from the delivery person or delivery company. The Company may have the delivery company compensate the customer.
3. If the products you have ordered are damaged during the shipping or delivery process, we will re-ship the products to your address in perfect condition. Depending on the situation, you may be able to cancel your order for the products, in which case you will not be charged for the products or you will be charged later.
4. Except as provided for in paragraph 2, if damage is caused to the customer due to negligence on the part of the Company or the delivery company, the Company's liability for compensation shall be limited to the actual amount of damages that would normally result from the negligent act, and in any case, shall not exceed the price of the products, etc. related to the order (including consumption tax).
5. In the case of Article 7 Paragraph 6, the Company shall not be liable to the Customer.
6. If the Products, etc. sent by the customer to us for the purpose of investigating defects in the delivered Products, etc., contain data and information (not limited to electromagnetic data and information) relating to the customer or a third party, and such data and information are deleted or such data and information and the Products, etc. are lost, our company and the manufacturer/importer, etc. shall not be held liable unless such loss is due to the willful misconduct or gross negligence of our company or the manufacturer/importer, etc. conducting the investigation. Furthermore, the customer shall back up the data and information, send the data and information to our company, and send the Products, etc. to our company after ensuring that no third party will make a complaint about the investigation.
Article 13 Internet Disclaimer
1. When you use this website to view information or receive services, you shall comply with these Terms and Conditions and any individual terms and conditions stipulated for each service, and shall do so at your own risk, in accordance with legal obligations.
2. This website strives to improve the quality of information and services, but does not provide any guarantee regarding the safety, accuracy, reliability, usefulness, suitability, timeliness, legality, morality, performance and results, freedom from computer viruses, or correction of defects or bugs in the software provided, regarding the products, services, information, and third-party software posted on this website.
4. The Company shall not be liable for any derivative, incidental, indirect or individual damages arising from the use of third party software etc. posted on this website. Furthermore, all items obtained by using the services of this website through methods such as downloading shall be done at the customer's own risk, including the act of downloading etc.
5. This website may link to other websites or resources, or third parties may provide links to other websites or resources, but since the Company does not manage such sites or resources, the Company is not responsible for the availability of such sites or resources. Furthermore, the Company is not responsible for any content, advertisements, products, services, etc. contained in or available on such sites or resources. Therefore, the Company shall not be liable for compensation for any damages (whether indirect or direct) caused by or in connection with such content, advertisements, products, services, etc.
6. Our company implements appropriate security measures, such as encryption processing, when customers input personal information, but please understand that even in such cases, the risk of information leakage, etc. cannot be denied.
7. The Company shall not be held responsible for any non-delivery of orders or failure to send e-mails due to problems on the Internet, or any damages resulting therefrom.
8. The Company shall not be held liable for any damages resulting from use of this website in any manner other than normal use.
1. The Company shall not be liable for any damages incurred as a result of failure or malfunction of the systems of card companies, payment processing companies or other third parties associated with this website.
Article 14. Discontinuation of Use of This Website
Our company may temporarily suspend the use of this website without prior notice or warning to customers when any of the following events occur. Even if customers suffer damages as a result of this, our company shall not be liable for any compensation.
(1) When there is a malfunction of our terminal equipment or there is an urgent need for maintenance or repair.
(2) In the event of an interruption or malfunction of the online system due to a natural disaster, power outage, or a failure of a telecommunications carrier's lines, or an interruption or malfunction of the payment-related systems of a card company or payment processing company.
(3) Any other case where it becomes necessary to temporarily suspend or stop the Website for unavoidable operational, management or technical reasons.
Article 15 Cancellation or change after ordering products, etc.
Cancellations and changes to orders after placing an order can only be accepted if the product has not yet been shipped. The same applies to orders placed by phone or fax. In addition, customized products cannot be cancelled as a general rule.
However, during the period until the official production of the customized product is confirmed, you can contact our customer support (chat support), general reception email ( support@metamalljp.com ), telephone or fax to inquire about cancellations or changes, in which case we may charge you an appropriate fee.
Article 16 Handling of returned products
(1) Due to the nature of the product, if the product is defective or damaged, we will accept a refund or exchange. Please contact us within 14 days after delivery. If more than 14 days have passed, we will not be able to respond for any reason.
(2) We do not accept returns or exchanges for products that have been assembled or used.
Note: If you have any problems or issues with the product, please check whether it has a warranty and contact us directly.
(3) If the shipment of the product has been confirmed, we will not accept returns or exchanges for reasons attributable to the customer. This does not apply to cancellations of products. Due to the nature of the product, we will only refund if the product is defective or damaged, but we will not accept refunds due to customer reasons. Please refer to the refund policy for details.
Article 17 Posting customer reviews about products, etc.
When you post a customer review (such as an evaluation or comment on a product, etc.) in the designated area on this website, you will be required to complete website registration and agree to the Customer Review Terms of Use.
Article 18 Cancellation of User Registration
1. You acknowledge in advance that if any of the following events occur to you or if you are deemed ineligible by our company, we may cancel your registration without notice and refuse to ship any ordered products, etc. Furthermore, we may refuse to allow a customer whose registration has been cancelled under this article to register again.
(1) When a customer delays or fails to make payment obligations arising from the use of this service.
(2) When a bill or check that you have issued or accepted is dishonored.
(3) When the customer is subject to seizure, provisional seizure, provisional disposition, compulsory execution, or auction, or when a disposition for delinquent taxes and public dues is made, or when the customer is dissolved, or when a petition for the commencement of civil rehabilitation proceedings, corporate reorganization proceedings, or bankruptcy proceedings, etc. is filed.
(4) When the customer violates any of the provisions of these Terms and Conditions.
(5) When it is discovered or there is a risk that the application for use as provided for in Article 2 or the registration information as provided for in Article 3 contains false information, or that the applicant has reported another person's information as his/her own.
(6) When we determine based on information from a card company or payment agency that there is a risk of fraudulent use of the card by the customer.
(7) When other objective circumstances arise that indicate a deterioration in financial condition or that there is a risk of such a deterioration.
(8) When a User makes threatening remarks or acts, commits violent acts, commits acts that damage the Company’s reputation or credibility, obstructs the Company’s business by fraudulent means or by force, or makes unjust demands against the Company.
2. If any of the preceding paragraphs applies to the Customer, all liabilities arising from the use of the Service will become due and payable immediately in full.
Article 19 Changes to Notification Items
1. If there are any changes to the information you provided when registering as a user or customer, you must immediately notify us or complete the change procedure in a manner specified by our company.
2. If the delivery of products, catalogs, or other items sent to you is delayed or does not arrive (receive) due to the failure to submit the notification or change procedures pursuant to the preceding paragraph, it will be deemed to have arrived (received) at the time it would normally arrive (receive), and the Company shall not be liable for any delay or non-delivery.
Article 20 Prohibited Acts
1. When using this website, you must not engage in any of the following acts:
(1) Making false statements when registering as a member or user.
(2) Placing an order under another person's name or using a false phone number or password.
(3) Accessing this website and falsifying information.
(4) Sending or posting harmful computer programs etc. to this website or our e-mail addresses.
(5) Infringing the copyright or other intellectual property rights of works published on this website.
(6) Accessing this website by unauthorized means.
(7) Any other act that the Company deems inappropriate.
2. This website is a service for end users, and customers must not place orders that the Company determines to be intended for resale to an unspecified number of third parties (the Company is under no obligation to explain to customers the reasons for such determination).
Article 21 Copyright, etc.
1. The copyright of this website's design, screens displaying product information, and other copyrighted material belongs to our company. In addition, the copyright and other intellectual property rights of the product materials, technical information, etc. displayed on this website belong to our company or the manufacturers, etc. who have given permission to display them.
2. You may not reproduce, transmit, mail, or provide for use by a third party any information (including image information) obtained through the use of this website without our prior written consent.
Article 22 Agreed Jurisdiction Court
Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
Article 23 Revision of prices, specifications, etc.
Customers acknowledge in advance that the prices, specifications, and service contents of products, etc. may be changed or discontinued without notice, even during the validity period of catalogs, etc.
Article 24 Approval of amendments to the Terms and Conditions
1. Unless otherwise specified in these Terms or the terms of each individual service, if the Terms are revised, the details of the revisions will be posted on this website, and the revised Terms will apply only if you agree to them.
2. These terms and conditions may be revised even during the validity period of the catalog, etc. FAX users should check the latest terms and conditions each time they place an order.
3. Customers who place orders by fax are deemed to have agreed to the latest version of these terms and conditions when placing an order.
Article 25 Special Provisions Concerning Assembly and Installation Services
1. In addition to the above provisions, the following special provisions shall be established for assembly and installation services.
2. The assembly and installation service is a service that you order at the same time as the product.
3. Products for which assembly and installation services are used will be delivered as follows:
(1) The delivery date will be as stated on this website.
(2) For some parts of Hokkaido, the main island of Okinawa, and some mountainous areas, delivery may take an additional few days to a week in addition to the usual several days.
(3) Assembly and installation services are not available for remote islands other than the main island of Okinawa and some other areas.
(4) In cases such as "when the goods can only be brought in by stairs", "when protection is required when bringing in the goods", "when re-delivery or work is required due to circumstances of the delivery route or assembly work space", "when the normal work time is shortened at the customer's request", "when the work schedule and work content are changed due to restrictions on building management at the assembly and installation location", and "when the work is significantly delayed because the contents communicated at the time of application differ from the current situation", additional costs may be incurred and the work may not be completed by the originally scheduled date. In addition, if delivery is impossible due to the current situation, your order may be canceled. In this case, you will be required to pay a cancellation fee equivalent to the actual cost.
(5) Due to traffic conditions, etc., we may not be able to deliver your order on the date you requested.
(6) We cannot move your furniture or collect unwanted items. We also cannot accept returns of general products or collection of packaging materials.
(7) For areas where delivery is only available on certain days of the week, we will coordinate the delivery date in advance.
(8) If you are not at home on the delivery date, please contact the delivery company again.
4. Details regarding billing for assembly/installation fees will be provided by the contractor commissioned by our company.
5. Even if we accept the return of a purchased product, we cannot refund the fees for any services you have applied for (assembly fees/installation fees) along with the purchase of the product.
Article 26 Special Provisions Regarding Customization Services
1. In addition to the above provisions, the following special provisions shall be stipulated for the customization service. When using each service of the customization service (hereinafter referred to as "Customization Service"), in addition to this article, the contents of the notes on ordering each customized product (hereinafter referred to as "Customization Service Notes") listed on the order screen (including the order form) of each customization service shall apply. If there is a discrepancy between the provisions of this article and the contents of the Customization Service Notes, the provisions of the Customization Service Notes shall take precedence, unless otherwise specified in this article.
2. For products subject to repeat orders, we will store data on various types of artwork and logos submitted by customers (hereinafter referred to as "submission data") and artwork data created based on customers' orders (hereinafter referred to as "artwork data") for a period specified in the notes for each customization service (period specified by internal rules), but even in that case, we will not be held responsible for any loss of submission data or artwork data during storage. In addition, regardless of the reason, we will not be able to return submission data or provide artwork data to customers.
3. The copyright of the submitted data belongs to you (or to the original rights holder in the case of reproduction or reuse). You grant us a license to use the submitted data (including but not limited to copying, processing, and sublicensing to contractors, etc.) for the purpose of creating the ordered products and improving the services of the products, etc., free of charge.
4. The copyright of the layout data belongs to our company or to a third party that has legitimate authority based on a contract with our company.
5. If the contents of your order include (or are likely to include) any of the following items, we may refuse your order. However, we are not obligated to confirm that the contents of your order do not fall under any of the following items, and we are not responsible for any consequences that may arise from accepting your order.
(1) Images, illustrations, logos, etc. that violate laws, regulations, or public order and morals
(2) Intellectual property rights, including copyrighted material such as images, illustrations, logos, and trademarks, for which you do not have the legitimate right to use (regardless of whether they are registered with the Japan Patent Office)
(3) The method and manner of use of images, illustrations, logos, etc. specified by the customer infringes the rights of a third party.
(4) Images, illustrations, etc. that violate portrait rights or privacy
(5) Images and illustrations of copyrighted buildings, outdoor artworks, etc.
(6) Banknotes, coins, securities, government bonds, local government bonds, revenue stamps, securities, unused postage stamps, postcards, official documents, passports, various certificates, etc.
6. You guarantee that you have the right to provide (including the license to use) to us the trade name, portrait, copyright, and all other rights contained in the submitted data and other printing information (including the printing content in the address printing service; the same applies below). We shall not be liable for any disputes, objections, etc., including trouble between you and a third party that arise from or in connection with the provision of submitted data and other printing information to us.
7. In customization services that have a preview function for your order, the actual finished product may differ slightly from the image displayed in the preview function due to factors such as the environment of your computer, the resolution of the image you provide, and printing or production techniques.
8. The customer shall check the delivered product within seven days of the delivery date and shall promptly notify the Company if there is a problem with the product, such as a defect or stain.
9. We will store address data provided by customers to us for the address printing service (hereinafter referred to as "address data") with the care of a good manager for two years from the date on which the customer last updated the address data, and will not be liable for loss of the address data due to reasons such as a failure of the terminal equipment or system that occurs during the storage period. In addition, we will not be able to return address data regardless of the reason. In addition, we will not respond to requests for deletion from individual individuals or corporations included in the address data, and will not be liable for this.
The above / Terms of Use revision date: March 8, 2023 / Manager: anshinkagu
