| Distributor | Guangzhou Wangu Xiangxin Information Technology Co., Ltd. |
| Operation Manager | Unshinka |
| address | Room 499, No.89 Yanling Road, Tianhe District, Guangzhou, China |
| telephone number | 050-5806-1015 |
| email address | anshinkagujp@gmail.com |
| Chat hours | Weekdays from 10:00 to 19:00 |
| URL | https://anshinkagujp.com/ |
| Required fees other than the product | 【 postage 】 It depends on the product. Please check the product details screen. Also, depending on the route to the installation location, additional costs may be incurred. [Bank transfer fee] According to the regulations of each financial institution *Prices shown include tax (10%) |
| How to order |
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| payment method |
[Credit card payment] ■Please make the payment within 7 days of placing the order. If you will be late, please contact us. Please note that we will arrange for the shipment of the product as soon as we have confirmed your payment. Your card details will be protected. |
| Delivery time |
[Products in stock overseas] [If out of stock] [Order processing time] After your order is confirmed/paid, your item will arrive at our domestic warehouse within 20-25 business days, and will be shipped within 7-10 business days. There may be delays if your order is placed on a weekend or if customs clearance is delayed. |
| Returns and Exchanges |
*Notes [Please be sure to check before purchasing] Please note that there is a possibility that small scratches may occur during the transportation process (shipping, shipping by sea, unloading, etc.), and that we will not accept any claims regarding unavoidable small scratches that occur during transportation. Due to the nature of the product, if the product is defective or damaged, we will accept a refund or exchange. If you contact us within 14 days (more than 14 days is also acceptable) from the date the consumer received the product, we will accept the return or exchange. Please note that we will not be able to respond after that. For details, please check the return policy . [In case of customer convenience] We cannot accept cancellations, returns or exchanges after an order has been placed for any reason. - The product photo may differ from the actual color depending on the type of device, but this difference does not mean the product is defective. In addition, we cannot accept exchanges, returns, or cancellations due to this difference. Please note. (If you would like to know more about the color, etc., please contact us before purchasing.) If you need to return an item for unavoidable reasons, please contact us via chatbot or email. [In case of product damage] We take every precaution to ensure the quality of our products, but in the unlikely event that the product is damaged or dirty to a degree that interferes with use upon delivery, or if there is a defect in a part of the product, we will ship a new part to replace the damaged part. For minor scratches that do not interfere with use, we may send a repair cream. In addition, if there are any parts missing, we will immediately arrange for the shipping of the parts. Due to the nature of the product, if there is a defect or damage to the product, please contact us within 14 days of receiving the product. We may refuse to exchange or return the product if there are minor scratches, scuffs, dents, peeling, etc. that do not interfere with use. ・The following items cannot be returned or exchanged: -Items that are clearly marked as non-returnable (excluding items with initial defects) - Products after opening the packaging (excluding initial defects) -Products that have been tried once - Products in the process of being assembled or after assembly - Products that have been damaged or stained due to customer reasons - Return shipping costs for returns due to customer reasons will be borne by the customer (prepaid). |
