Thank you for shopping at [https://anshinkagujp.com/].
We consider customer satisfaction to be our top priority. If for any reason you are not satisfied, please contact us, and we will assist you.
Return Policy
Due to the nature of the product, we accept returns or exchanges in cases of defects or damage. If you contact us within 14 days (or even beyond 14 days in some cases) from the date you receive the product, we will accept returns or exchanges. We will not process returns or exchanges after this period, so please make sure to contact us in time.
For returns initiated by the consumer, the shipping cost for the return will be borne by the consumer. The exact cost will depend on the courier service selected by the consumer. If the product is damaged or incorrect due to our fault, the consumer will not be responsible for the return shipping costs.
The product must be returned in its original condition. Please be careful not to discard the original packaging. Our warehouse staff identifies the products by their original packaging, so please repack the product using the original packaging when returning it. A receipt or proof of purchase will also be required.
Return Procedure
To start the return process, please follow the steps below:
- Contact our customer support via chat or our general reception email, and include your order details and the reason for the return. Our customer support team will guide you through the return process and may ask for additional information.
- Once the return request is approved, we will provide you with instructions for returning the product. Please repack the product using its original packaging and follow the instructions from customer support to send the product back to the address we provide.
Return Method: Return via mail.
- Please be sure to contact us in advance as the return address may not be our usual address.
- We may ask for more details about the condition of the product and the packaging, including whether the cardboard is damaged. We appreciate your cooperation.
- The return process requires mutual agreement between you and our team. If you return the product to our warehouse on your own and demand a refund or exchange without our agreement, we will not be able to process the request. Please be aware of this.
If you have any questions, please contact us at the following:
Email: anshinkagujp@gmail.com
