Privacy policy

Last Updated: February 11, 2025

This Privacy Policy explains how Anshin Kagu (hereinafter referred to as "we," "us," or "our") collects, uses, and discloses personal information when you access or use the services of our website, anshinkagujp.com (hereinafter referred to as the "Site"). This includes purchasing products or contacting us related to the Site (collectively referred to as "Services"). For the purposes of this Privacy Policy, "Customer" or "You" refers to any individual using our Services, whether you are a visitor to the website or have otherwise provided us with information according to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or to comply with legal, operational, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take other steps required by applicable law.

Collection and Use of Personal Information

To provide our Services, we have collected personal information from various sources over the past 12 months, as described below. The specific information we collect and use may vary depending on how you interact with us.

In addition to the specific uses described below, we may also use the information we collect about you for communication, providing or improving our Services, complying with legal obligations, enforcing applicable terms of use, and protecting or defending our Services, rights, or the rights of users or others.

Types of Personal Information We Collect

The types of personal information we collect about you vary depending on how you use the Site and our Services. When we refer to "Personal Information," we mean information that can identify you or relate to you. Below, we describe the categories and specific types of personal information we collect.

Information Collected Directly from You

The information you provide directly to us when using our Services may include:

Contact information such as your name, address, phone number, email address, etc.
Order information including your name, billing address, shipping address, payment details, email address, phone number, etc.
Account information such as your username, password, security questions, and other security-related information.
Customer support information which may include any details you share when communicating with us through the Services.
Some features of the Services may require you to provide specific information directly to us. You can choose not to provide this information, but some features may not be accessible or usable.

Information Collected About Your Usage

We may automatically collect certain information about your interactions with our Services (referred to as "Usage Data"). This may include device information, browser information, network connection information, IP address, and other information about how you access and use the Site and your account through cookies, pixels, and similar technologies.

Information Collected from Third Parties

Finally, we may obtain information about you from third-party services such as merchants or service providers who collect information on our behalf. This includes:

Third-party services such as Shopify that support our Site and Services.
Our payment processing service, which collects payment information (bank account, credit or debit card information, billing address, etc.) to fulfill your orders and provide the requested products or services.
External services we partner with may use online tracking technologies like pixels, web beacons, software development kits, and cookies to automatically collect information when you visit our Site or interact with emails and ads from us.

Any information obtained from third parties will be handled in accordance with this Privacy Policy. Please refer to the section "External Services and Links" below.

Purposes of Using Personal Information

Provision of Products and Services: We use your personal information to provide services, fulfill orders, manage accounts, handle shipments, process returns and exchanges, and notify you about order-related matters.
Marketing and Advertising: We may use your personal information for marketing, advertising, and promotional communications through email, text messages, or postal mail, or to display advertisements for products or services.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action against possible fraud, illegal, or malicious activities.
Communication and Service Improvement: We use your personal information to provide customer support, communicate with you, and improve our Services.

Cookies

Like many websites, we use cookies to enhance and improve our Site and Services, including remembering your preferences, performing analytics, and understanding how users interact with our Services. We may also allow third-party services to use cookies on our Site to customize ads or services.

You can configure your browser to block or delete cookies, but doing so may affect your experience with certain features of our Services. For more information about the cookies we use, visit Shopify Cookies Policy.

Disclosure of Personal Information

We may disclose your personal information to external service providers to perform services on our behalf (e.g., payment processing, IT management, data analysis, fulfillment, etc.).

We may also share your information with business and marketing partners to provide services or deliver advertisements.

Children’s Data

Our Services are not intended for use by children, and we do not intentionally collect personal information from children. If a child has provided personal information to us, a parent or guardian can contact us to request the deletion of that information.

Security and Retention of Information

While no security system is perfect, we take reasonable measures to protect your personal information. However, we cannot guarantee the security of information transmitted to us over the internet.

We retain personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access/Right to Know: You may request access to the personal information we hold about you.
Right to Deletion: You may request that we delete your personal information.
Right to Correct: You may request that we correct any inaccurate personal information.
Portability Rights: In some cases, you may request a copy of your personal information and ask us to transfer it to another service.
Restriction of Processing: You may request that we stop or limit processing your personal information.
Withdrawal of Consent: You may withdraw your consent for processing, where applicable.
Opt-Out of Marketing: You can opt out of receiving marketing communications by following the instructions in our emails.

Complaints

If you have any complaints regarding our handling of your personal information, please contact us. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside of your country of residence. If your information is transferred internationally, we will comply with applicable data protection laws.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at anshinkagujp@gmail.com.